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Day 4: Who & Do What?

The best way to tell others what you do without sounding bland, boring or scripted.


Length 3:24 | Presented by Thomas Mangum

Your Exercise for Today:

It’s time to STOP using job titles. Instead, it’s time to respond with who you serve and what you do for them.

This will definitely take some practice. At the beginning you’ll probably sound robotic, but in due time you’ll find you can not only explain who you serve and what you do for them with ease and elegance, you’ll be able to respond to their clarifying questions quickly and easily.

Don’t worry if you mess up the first few times. You know that practice makes permanence. Get out there and practice.